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The Creve Coeur Building Division has recently implemented several new process improvements to help streamline the inspection and permitting process, and serve residents and contractors with more efficient service. The new process improvements include:
Other process improvements currently under consideration include:
To gather feedback on the permitting process, the City distributes an online survey to permit applicants after completion of the project. This survey allows staff to continually evaluate ways to improve the quality of service provided to residents and contractors.
Of the 99 survey responses received in 2019 so far, 79% of respondents agreed that the building inspection process was satisfactory, 74% agreed that the building inspector was helpful, and 90% agreed that the plan review comments were clear and concise.
Staff is currently reviewing updated versions of the uniform building and energy codes, and plans to bring these to City Council in January of 2020 for consideration. The proposed new building and energy codes will be available for public comment for a period of 90 days prior to adoption.
More information on the City’s building permitting processes can be found on the city’s website, www.crevecoeurmo.gov/Building, or by contacting Jason Jaggi, Director of Community Development, at (314) 872-2504.