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Posted on: November 27, 2019

City Strives to Improve Building Permit Process

Construction hat on top of blueprints and ruler

The Creve Coeur Building Division has recently implemented several new process improvements to help streamline the inspection and permitting process, and serve residents and contractors with more efficient service. The new process improvements include:

  • Consolidating certain residential building inspections for small bathroom/kitchen remodeling projects
  • Requiring only an initial framing inspection during the inspection process for replacement windows and doors
  • Calling the contractor ahead of residential building inspections to confirm the jobsite is ready
  • Passing the “Delinquent Applicant Ordinance” (Ord. 5624) to help bring closure to expired permits by allowing the Building Division to withhold permits to a contractor who has expired permits on other job sites in Creve Coeur
  • Accepting photographs to verify corrections have been made for minor violations instead of requiring another field inspection

Other process improvements currently under consideration include:

  • Reducing the number of required inspections for a fence from two to one, requiring only a final inspection after installation (except pool barriers)
  • Offering over-the-counter (while you wait) or online approvals for minor residential permits

To gather feedback on the permitting process, the City distributes an online survey to permit applicants after completion of the project. This survey allows staff to continually evaluate ways to improve the quality of service provided to residents and contractors. 

Of the 99 survey responses received in 2019 so far, 79% of respondents agreed that the building inspection process was satisfactory, 74% agreed that the building inspector was helpful, and 90% agreed that the plan review comments were clear and concise.

Staff is currently reviewing updated versions of the uniform building and energy codes, and plans to bring these to City Council in January of 2020 for consideration. The proposed new building and energy codes will be available for public comment for a period of 90 days prior to adoption. 

More information on the City’s building permitting processes can be found on the city’s website, www.crevecoeurmo.gov/Building, or by contacting Jason Jaggi, Director of Community Development, at (314) 872-2504.

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